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I have had some free time around the holidays and decided to tackle an annoyance in our 04 Cayenne S. Having purchaced the vehicle used it came with a rattle that emminates from what appears to be a false bottom of the utility tray below the PCM. Dealer says that if one fills the tray with too much stuff, stuff can fall behind the tray and thus rattle around while driving.

I have read posts describing removal of the trim piece and the need to remove the A/C control head to access the tray. With torx head driver in hand, I headed to the garage to banish the cursed rattle. No problem with the trim and managed to remove the PCM without incident.....but the A/C head didn't want to budge, even after loosening the screws to either side of the unit.

Not wanting to force anything to the point of failure (which I proudly have done on other vehicles in the past) I figured it would be a good idea to post here for additional guidance.......My wife thanks you in advance for any info that can be passed on that will eliminate the rattle while keeping the interior intact.... :D

Brock

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Loren,

Thanks for the additional info....after a bit of fussing to figure out which way to lever the detents, the ac unit popped right out.

Turns out the rattle was caused by a penny which had fallen on edge into a narrow gap or false back at the rear of the tray. Vehicle movement caused the penny to flop back and forth and become a real annoyance..good riddance.

Thanks again,

Brock

post-2-1135644883.gif

Use two screwdrivers to lever out the left and the right detent, then remove the ac control.

Then press in detent of electrical plugs and pull the plugs up and off then the whole ac control will pull out.

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