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Recommended Posts

  • Admin
Posted

Porsche has redesigned the oil seal, the installation tools and re-trained the dealers on proper replacement of the RMS. According to a recent TSB (Technical Support Bulletin) Porsche dealers are now supposed to perform a test prior to replacing the oil seal. The test involves checking the mating surface for the seal. If the fit of the special tool is not tight enough... you get a new engine.

  • 1 month later...
Posted

Hi Loren,

Is there any chance you could send me a copy of that TSB? I want to be armed with everything and anything when I meet up with my dealer next week to discuss the final Warranty/No-Warranty outcome of my RMS failure.

Cheers much,

Berny

  • 3 months later...
Posted

Hello,

Lore, that means that Porsche assume the cost of the replaced engine when that problem appers independent of the gone warranty time, or the cost of the RMS replacement?

At the back of the engine of my car you can see it's dirty with oil. Could be I have the problem?

Is possible to have pictures and a copy of the TSB?

I have buyed the cas as second hand by the Porsche dealer. It could be that the motor is not the original and has been replaced before due to the RMS problem. Iwill check the number number. How can I know the year model of the motor?

Thanks in advance.

  • Admin
Posted

I sent you the TSB. Please remember that this is a PCNA version of the TSB so RoW versions may differ. When asking for warranty type work - out of warranty it is best to have a history (documentation) backup for all previous problems. In most cases that I am aware of Porsche has been very fair with their customers.

Posted
I sent you the TSB. Please remember that this is a PCNA version of the TSB so RoW versions may differ. When asking for warranty type work - out of warranty it is best to have a history (documentation) backup for all previous problems. In most cases that I am aware of Porsche has been very fair with their customers.

Hello Loren,

Probably you have sent the TSB, but I didn't received it. You know, sometimes the e-mail goes wrong.

One friend has brought his car today to the workshop due the RMS and the copy of the TSB could be helpfull maybe.

His car and mine are 99'C4.

When this problem doesn't go fixed, the 996 could be an expensive car.

Thanks in advance.

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