Rear doors will not unlock

[av8sky]

2011 Cayenne Turbo.  Battery is approximately 1 year old.  I have searched a bunch of similar threads but have not come across one that has a fix when both rear doors are not unlocking.  The problem is that both rear door do not unlock via remote, pressing the unlock button in the car or from turning car off.  The only way to unlock the door is by using the door handle inside.  I thought that I may have had a bad actuator but it would be quite strange to have both doors quit working simultaneously.  I also did a scan with my Icarsoft scan tool and came up with a code 000843 Central locking closing unit.  Anybody else had this issue before?  Any Ideas?

Edited October 30, 2019 by av8sky

[av8sky]

I do not think I fixed this issue but it is working for now.  I made my first post after a lot of internet searches and brainstorming with the car.  I started listening to some of the sounds the locks were making and then I decided to hit the the lock button many times very fast (I was trying to see if I could unstick something) and one of the doors unlocked and I remembered I shot some wd40 in that door's lock actuator mechanism.  I sprayed the other side and locked and unlocked several times and it works at least right now.  I am thinking that this might be a sign that both actuators will need replaced at some point but I hope not.