2010 Cayenne Base Hatch issue

[enfuego02]

Hello everyone,

I looked through various forums and I apologize if I missed this already but My 2010 Cayenne rear hatch DOES open with the handle but trying to use the key FOB and/or door switch it doesn'tn work .When you try to use them you do hear a noise like it unlatched but doesnt move the hatch up. S othen I just go over and use the habndle on Hatch and it automatically opens. Is it something to do with the locking mechanism not opening up all the way? Please help!

[enfuego02]

Ok...its official...now the rear hatch won't open as well while using the handle. You hear the actuator making noise. Im assuming the actuator is just shot. 

[Loren]

Whenever I hear of an electrical issue with a Cayenne (or any newer Porsche) the first thing I go to is the battery. These are are very sensitive to weak or dying batteries.

If your battery is 4 years old or older I suggest you replace it (even if it's not the problem).

[enfuego02]

Thank you so much for the reply. I just bought bought a new battery about 2 months ago.