Can't remove key after shifting into park.

[gti16vtech]

I'm working on a 2009 Cayenne V-6. When shifting to park, message on dash displays "Move selector lever to position P" and key can't be removed. After cycling ignition, key can then be removed. I've seen posts about this concern but no clear solutions. Any have any information about this?   

[icebird757]

??? did nobody come up with a solution for this 

[gti16vtech]

On this forum, no. On the Touareg forum someone suggested the battery was at fault. I know the battery was not healthy because it would go low quickly. After charging it would start the car so I did not suggest replacing it at the time. The customer picked up the car before I got the information about the battery being the probable cause and they have not returned to address the issue, but that is what I'm going to suggest to them.

[Rodolfo Müller]

I'm having the same issue lately with my 2008 Boxster, Tiptronic, 115K Miles.

Have replaced the ignition switch but the problem persist, any other suggestion?

[gti16vtech]

At our shop we had a Boxter with that issue and it turned out to be the shift selector assembly. It wasn't communicating with the key module.

 with the key module.

[himbinboe]

I know its two years ago but I have the same issue with the key. Its stuck in the ignition and it says to put the lever in P. Its already in P. I know how to release the key. I also replaced the ignition switch but the problem stays. @Rodolfo Müllerhow did you solved this problem? I have a 987.1 Cayman 2008 2.7

Edited October 8, 2018 by himbinboe

[ttocs]

himbinboe, have you checked your battery voltage? If you review the 3rd post above you will find that the battery was a likely fault. Low voltage can cause weird problems. On  my car a slightly undervolt battery caused my Tiptronic to go into limp mode while driving.

[himbinboe]

Yeah I recharged it. And I have checked it with a spare battery. No succes... I see that many people have this problem but I cant find the solution?

[wizard]

I seem to recall reading that there's a small button on the left side of the ignition switch (9 o'clock).

When that is depressed with a paperclip, for example, the key can be extracted.

I'm not familiar with the Cayenne, but it may be worthwhile looking to see if you have this button.

[himbinboe]

Thanks, Its a Cayman 987.1. I found the button and released the key with a paperclip but when I put the key back in the problem stays. I replaced the ignition switch and fully charged the battery. 

[wizard]

Oops ;) 

As ttocs suggests, you have presumably checked that your battery is holding its charge?

Has any work been done on your transmission?

[himbinboe]

Yeah the battery is holding its charge and for I know there hasn't been any work done on the transmission. Not lately I mean. I replaced the part with number 997.618.159.03 with exact the same one but I bought this on Ebay. It is a used part. So there is a possibility that this part has the same issue. Now I have contacted Porsche for a new part. This one has part number 997.618.159.07. I think i'm going order it new. I hope that is going to work.

[ttocs]

himbinboe, just to clarify a little, does the car start and can the shifter select a drive/reverse gear? If not, then it's got to be linkage. If yes, then the path you're on seems correct.

[GSpence2]

Check you battery health and also the shift selector. I had the same issue and after replacing my battery discovered it was the shift selector going bad. 

 

The circuit board underneath had cracked and the magnets attached were being misaligned causing a miscommunication with the dash, key and Kessy module