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Posted

Just moved to Celebration FL area and I was hoping to find a good Indy shop. Any recommendations will be greatly appreciated, there are numerous in a Google search which is making me to be real cautious.

Thx

Posted (edited)

A couple of years ago, I was driving from Miami back to NY, on a Friday afternoon when the front differential let go, about 100 mi north of Miami. Had no clue what had happened, I just had a sudden loss of drive/power combined with a massive vibration coming from the front of the car. Crawled to the first exit, was lucky to run into a truck repair and collision sort of shop, had this super nice guy take a look at it, and he's like, it's the differential. Out in the boonies, at 4pm on a Friday, with kids, dogs, luggage in the car, I started calling shops around, through my insurance, google, etc., no one would touch it. Running out of time, with the weekend nearing in, I finally called Porsche Melbourne. I held it as a last resort, just dreaded going thru a dealer again. However, I have to say that that was one of the best experiences I've ever had when dealing with a repair shop. This guy Andy, the service manager, actually waited for me, way past closing hours, booked my truck in, offered us dinner in the dealership's kitchenette, provided us access to their computers to book the flight back, had one of his colleagues drive us to the airport, and kept emailing/txting me every other day about the progress of the repairs.

I ended up paying about 3K for the differential replacement, and since I had the car in I asked them to refinish the wheels, and they did a superb job for only $250 for all four, which came as a shock to me, since any dealer on Long Island charges at least $150 per wheel.

Anyway, maybe that's just a Southern thing, and I was just easily impressed, but I have to say I never received that sort of treatment in the NY area, especially on an old, out of warranty Cayenne. Took in a Mustang GT, Audi TT, MB E430, Jetta, GTI, Nissan Sentra, all under warranty, and every single time it just sucked.

So that was my one time experience with Porsche Melbourne, and it felt like night and day compared to what we get up here, not only in terms of pricing, but also courtesy and openness.

good luck!    

Edited by mihaipopa

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