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Recommended Posts

  • Admin
Posted

Support forums like RennTech.org often generate a lot of topics with many replies and it can often be confusing for other readers to know which reply definitively answered the original question.

The Best Answer FeatureA brand new 'best answer' feature. This enables the topic starter (when allowed), moderators (where allowed) and super moderators/admins to mark a post as the best answer.

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This screen shot shows a typical question topic and the best answer has been flagged. You'll also notice that at the top, a small excerpt of the post is shown with a button to go and read the full post. This is useful for when the best answer may be on a different page to the one you're viewing. Clicking on the link takes you directly to the page with that Best Answer.

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Looking at the forum view, you'll see that the answered topic has a badge that when clicked takes you to the flagged post.

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You can also quickly filter the forum list to remove answered or unanswered topics. This will be handy for forums that have staff answering questions!

We have turned this feature on in all the "help" forums obviously it does not make sense in forums like Events, Classifieds, etc.

The original poster can choose to "Mark as Solved" any one reply. Admins and Moderators also have the capability to choose and mark "Best Answers".

We hope you enjoy this feature new to RennTech.org. This has been requested many times and we're very pleased at being able to now offer it!

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