Destroyed wheel...

[splitwindow]

I was wondering has anyone had such bad luck (as I have now) that upon dismounting of tires two of the wheels were marred.

The manager was nice enough (of course) to send the wheels to be repaired and one of the wheels was ok but the other one is still pretty badly marred. This wheel was resent to the repair shop and I was just wondering how hellish of a fight it is going to be if the wheel is not going to be OK after the 2nd repair and I'll have to fight with them to get a new wheel...

Btw, shop in question is Discount Tire.

[peterjoyce]

Did you buy any kind of insurance on the wheels or tires?

[djantlive]

if the repair isn't satisfactory, have someone else fix it or getnew one. i'd be very careful who touches your car next time

[splitwindow]

No, I don't have an insurance on the wheels nor the tires. I would imagine that such a shop would be able to dismount the tires w/o damage but little do I know.

It is for a fact that I am not going to spend a dime to cover someone else's mistakes so they better step up and rectify the situation...

Edited February 24, 2005 by splitwindow

[ADias]

I would not take my car to a mass-market tire shop to begin with. There are specialized tire/alignment shops who have the right tools and skilled people.

[splitwindow]

I would not take my car to a mass-market tire shop to begin with. There are specialized tire/alignment shops who have the right tools and skilled people.

<{POST_SNAPBACK}>

Well, now I do know that ;)

So I guess I was just stupid to take it to Discount Tire as even though they are working with wheels & tires they don't know anything about them? :oops:

I was trying to be sarcastic above ;)

Edited February 24, 2005 by splitwindow

[ar38070]

You have to ask the tire shop if the have a "touchless" tire mounter. Usually a Hunter machine. For example if you buy your tires as Costco they are okay as they have such a machine.

[splitwindow]

You have to ask the tire shop if the have a "touchless" tire mounter.  Usually a Hunter machine.  For example if you buy your tires as Costco they are okay as they have such a machine.

<{POST_SNAPBACK}>

Thanks for an excellent tip - I will definitely keep that in mind for future reference. :notworthy:

I got the other wheel back today and it seems to be repaired nicely - against all odds ;)