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incartonics.com

kentwiebe
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kentwiebe Member

kentwiebe

Posted
Posted

Just in case someone is thinking of buying from these guys I wanted to share my 'saga' with the group.

Went online and researched a few Bluetooth units and other things. Came across these guys and decided to go with them as they had a 'Video in Motion' module which it stated you can use to convert your NAV screen to video source (rearview camera and three other AV feeds)... Nice right? Ordered that and the Bluetooth unit $1500.00 plus about $150.00 in Canadian duty.

Units arrive and what they fail to mention is it literally requires you to take apart the entire PCM Head Unit and directly wire a circuit board INSIDE it and reroute the video cables and other parts. Beyond me, Beyond my installer, Beyond 4 other companies I took it too.

Bottom line nobody was going to take apart a $6000.00 head unit and rewire the electronics inside particullary when the instructions they send are hand made on an inkjet printer with fuzzy pictures and hand written arrows pointing at other fuzzy things. Very frustrated and pissed off but I finally took it to my authorized Porsche dealer and after begging (literally) they agreed to have a senor mechanic try.

6 hours later and two phone calls down to incartronics.com as they 'walk' them through it and nothing is working. Finally they figure out that they sent the wrong unit (so they say) and they tell my dealer to send the whole unit, wiring and gear back down WITH the PCM and they will try to install it. Like they are going to send a $6000.00 electronic unit to some guy in Atlanta on the hope that it will get there and returns in one piece (or at all). They refused to pay the shipping, refused to give anything to my dealer for wasting their time or give me anything other then their 'valuable time' to install it for me.

I am out $750.00 plus $100.00 in duty for the unit. $1000.00 to my dealer for their time and I still have to buy something that will work for a rearview camera so I don't drive over one of our little kids...

www.incartronics.com... Stay away, far away...

mudman2 Member

mudman2

Posted
Posted

Ever thought how you avoided that prior to back up cameras ? I would never trust them. Sorry for your hardship, but pep boys sell a wireless camera for nothing

  • Upvote 1
phillipj Member

phillipj

Posted
Posted

That's tough.. There are a lot of companies that prey on us Porsche folks. You have to do so much research before you buy anything....Ask me how I know..:cursing:

Doesn't sound like they will be in business too long.. And now people have been warned..

kentwiebe Member

kentwiebe

Posted
  • Author
Posted

That's tough.. There are a lot of companies that prey on us Porsche folks. You have to do so much research before you buy anything....Ask me how I know..:cursing:

Doesn't sound like they will be in business too long.. And now people have been warned..

Yeah, I learned a hard lesson but GOD I want this unit to work... Not just a rearview camera but we also have an XBOX 360 and PS3 wired under the back seats for the kids and it would be incredible to get it to show on the Nav screen for the front adult 'kids'. Also thinking about the FLIR camera upgrade (I hear it is very cool).

Problem is I don't want to put an aftermarket screen on the dash or anything that will spoil the gorgeous interior look.

If anyone knows of a similar unit give me a heads up. I think they are the only one though.

  • 2 weeks later...
pedmonte Member

pedmonte

Posted
Posted (edited)

Wow.. sorry for your trouble. That was a lot money to install the video interface. I am not sure which PCM system that you have but I've installed the Video Interface in my 2005 Cayenne PCM2.1 and it works fine. You can read my post at the link below with all the instructions.

http://www.renntech....022#entry152022

By the way, I was able to install the audio via MOST Fiber Optic interface a few months ago. I ordered the part at http://www.xcarlink....82&cat=0&page=1

BE CAREFUL...Xcarlink claimed that you will be able retain your cd changer that's not true. YOU WILL LOSE YOUR CD CHANGER because their MOST interface will install in place of the cd changer. Their instruction for installation, which based on the audi, does not work with Porsche. You can also google the interface from Dension but it's more expansive , still better than the one you got from cartronics. If you need help let me know I will email you more instructions. It's worth it to have that reverse camera because like you I don't want to run over my kids.

Good luck,

Ken

Edited by pedmonte

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