Back Door/Gate Problem

[stackaruk]

My 2004 Cayenne S rear gate will not stay open. Has anyone repaired the shock and if so how? I hate stand there loading the car with one hand in the air or using my head when lifting heavy items.

[vai]

Need to change the shocks, mine were changed under warranty.

[stackaruk]

Need to change the shocks, mine were changed under warranty.

Warranty has ended and I was hoping this could be a DIY project with some guidance from the members of this forum.

[vai]

Need to change the shocks, mine were changed under warranty.

Warranty has ended and I was hoping this could be a DIY project with some guidance from the members of this forum.

I did not change mine so cannot guide you, but there is nothing special about the shocks and you may be able to get any parts store such as Auto zone to look if they carry compatible shocks, changing should be simply disconnecting the old ones and replacing the new ones.

[RFM]

There are 4 pumps (2 small and 2 big) to replace in case the door falls downwards by himself. The pumps are located left and right under the roof rear trim, watch your fingers, the door is very heavy with the pumps removed, you need a helper or a pillar to keep the door up.

[SWFLHOMES]

I did this one and replaced one (should have done both) part is about $80.00. You need to remove the rear cover that houses the rear speakers and light, be careful removing the panel and only drop it slightly so you can remove the wires for the speakers and light. There are clips that hold that piece to the metal roof structure. They are pushed on to the plastic of the rear cover panel. If they get stuck in the roof just remove them with needle nosed pliers (90 degree angled ones work best). You may need to lower the headliner. It's been a while since I changed mine but I remember removing the B pillar trim which is between the front and rear windows by the front seat belt adjustor. Then carefully lower the headliner just an couple of inches. Once you have the area opened you will see a 2 inch by 6 inch opening with styro foam in it. The styro foam is covering the shock. Remove the styro foam. There are 2 shocks the larger one is for the door the smaller is for the window. The shock is held in by clip, release the clip and unhook the shock. On the replacement you just back the clip out slightly and when you slip it over the ball joint it should snap on. The panel removal can take an hour or two to remove and replace. The shock replacement takes 5 minutes. Take your time so you do not break any of the panels or clips or they may not fit the way they did when new or worse yet you could have something rattle!

[grltnr]

are the new shocks supposed to push the gate up by itself? or still require a manual "lift"?

[RFM]

A slight manual help is needed till approx. half way open. (Cayenne gen. 1)

[red_turbo]

Here's another post with some images from the service manual:

http://www.renntech.org/forums/index.php?showtopic=14146

[windsurfnut]

Anyone know if the VW part is is the same?

VW quoted part 7L6827550N