ipod interface for pcm from Nav Tv. DO NOT BUY ONE

[996turbotim]

Hi all, just a quick moan about the ipod interface from NAV-TV based in the uk, think they also have a depot in the usa.

Ever since the installation of this product it has caused me nothing but problems, constantly crashing (so you have to disconnect the whole unit and then reconnect,which also crashes your sat nav and screen) and the ipod connecting lead broke the second time it was used.

I spoke to ALEX POWER their customer service rep who to be honest was an absolute discrace, refusing to send me a lead unless i paid for it, they wanted my old lead back first and then couldnt give me a delivery date for the new one, a situation i dont find acceptable when youve paid nearly £500, i said if that was his attitude i would write a post for renntech, he said go ahead, we dont sell many porsche ones anyway.

SO TO ALL YOU PORSCHE OWNERS WHO ARE THINKING OF ADDING AN IPOD INTERFACE TO YOUR BELOVED PORSCHE, DO NOT BUY FROM THESE IDIOTS, THEY CLEARLY DONT VALUE OUR CUSTOM, I SUGGEST YOU TRY THEIR COMPETITORS THAT BEGIN WITH THE LETTERS DEN. :angry: :censored: :cursing:

[AIB]

Hi all, just a quick moan about the ipod interface from NAV-TV based in the uk, think they also have a depot in the usa.

Ever since the installation of this product it has caused me nothing but problems, constantly crashing (so you have to disconnect the whole unit and then reconnect,which also crashes your sat nav and screen) and the ipod connecting lead broke the second time it was used.

I spoke to ALEX POWER their customer service rep who to be honest was an absolute discrace, refusing to send me a lead unless i paid for it, they wanted my old lead back first and then couldnt give me a delivery date for the new one, a situation i dont find acceptable when youve paid nearly £500, i said if that was his attitude i would write a post for renntech, he said go ahead, we dont sell many porsche ones anyway.

SO TO ALL YOU PORSCHE OWNERS WHO ARE THINKING OF ADDING AN IPOD INTERFACE TO YOUR BELOVED PORSCHE, DO NOT BUY FROM THESE IDIOTS, THEY CLEARLY DONT VALUE OUR CUSTOM, I SUGGEST YOU TRY THEIR COMPETITORS THAT BEGIN WITH THE LETTERS DEN. :angry: :censored: :cursing:

I have installed the Dension Gateway and it works beautifully... Couldn't be happier with the units performance.... Highly recommended...

What competitor did you mean that starts with DEN?????? :)

[SA321]

i have spoken to that same NavTV uk. they are clueless.

[Guest]

I almost bought one..thanks for the heads up.... :renntech:

[berty987]

In contrast I can only sing the praises of the customer support from Dension. My unit was out of warranty and they were incredibly helpful resolving the issue. Telephone and e mail communication was excellent and my case was escalated to the technical division at the factory very quickly. The dension product compares similarly to the nav tv and mobridge units in terms of cost. The unit is constantly being developed with software updates and enhancements being a free download. The unit will play from an I pod , USB or AUX device and will control playlists and track selection from the PCM / CDR if connected to a USB stick or i pod. The sound quality is superb and there is optional connectivity to phones via bluetooth. For the cayenne owner there is now a visual interface add on facility for the pcm 2.1.