Broken Glove Box Release

[KC22]

I think this is a new one...

I have an 04 CTT. Today I attempted to open my glove box. When I pressed the button, it sounded like something popped. Now when I press the button, the glove box does not open. I read a post describing how to remove the glove box but I don't think it applies when the glove box will not open. I removed the trim strips to access the screws underneath. After removing the screws, I still cant access anything that will let me open the glove box. Does anyone know how to get the glove box open when the button is broken so I can attempt to replace the part that's broken?

:soapbox:

[mudman2]

You will be able to get a small driver in the gap and press one side of the latch in, the other side goes with the side you press in.

I think this is a new one...

I have an 04 CTT. Today I attempted to open my glove box. When I pressed the button, it sounded like something popped. Now when I press the button, the glove box does not open. I read a post describing how to remove the glove box but I don't think it applies when the glove box will not open. I removed the trim strips to access the screws underneath. After removing the screws, I still cant access anything that will let me open the glove box. Does anyone know how to get the glove box open when the button is broken so I can attempt to replace the part that's broken?

:soapbox:

[KC22]

You will be able to get a small driver in the gap and press one side of the latch in, the other side goes with the side you press in.

I think this is a new one...

I have an 04 CTT. Today I attempted to open my glove box. When I pressed the button, it sounded like something popped. Now when I press the button, the glove box does not open. I read a post describing how to remove the glove box but I don't think it applies when the glove box will not open. I removed the trim strips to access the screws underneath. After removing the screws, I still cant access anything that will let me open the glove box. Does anyone know how to get the glove box open when the button is broken so I can attempt to replace the part that's broken?

:soapbox:

Mudman, I am unable to create a gap large enough to get even the smallest of screwdrivers anywhere near the latch. I removed all screws from around the glove box. I also removed the fuse box cover on the side of the dash in an attempt to access the latch from the side. I have also tried to access it from behind by the footwell. From what I can tell, the latch is actually inside the glove box and there doesn't appear to be any access to the inside of the glove box from the outside. In fact, this glove box seems to be so secure that when I do get this thing fixed, I'm going to move all my valuables from the safe inside my home to the glove box in my Cayenne.

[KC22]

You will be able to get a small driver in the gap and press one side of the latch in, the other side goes with the side you press in.

I think this is a new one...

I have an 04 CTT. Today I attempted to open my glove box. When I pressed the button, it sounded like something popped. Now when I press the button, the glove box does not open. I read a post describing how to remove the glove box but I don't think it applies when the glove box will not open. I removed the trim strips to access the screws underneath. After removing the screws, I still cant access anything that will let me open the glove box. Does anyone know how to get the glove box open when the button is broken so I can attempt to replace the part that's broken?

:soapbox:

Mudman, I am unable to create a gap large enough to get even the smallest of screwdrivers anywhere near the latch. I removed all screws from around the glove box. I also removed the fuse box cover on the side of the dash in an attempt to access the latch from the side. I have also tried to access it from behind by the footwell. From what I can tell, the latch is actually inside the glove box and there doesn't appear to be any access to the inside of the glove box from the outside. In fact, this glove box seems to be so secure that when I do get this thing fixed, I'm going to move all my valuables from the safe inside my home to the glove box in my Cayenne.

Update: Here's the deal... when you remove the trim piece from above the glove box, it not only exposes three screws, it exposes several little holes. If you insert a screwdriver at about a 45 degree angle in the largest hole which is directly over the latch, you can manipulate the top of the latch manually and the glove box opens. (don't share this with any bad guys) This gives access to two more screws that allow complete removal of the glove box. After disassembling the push button / lock piece, I discovered that a large section of the plastic mechanism had broken into bits so that pushing the button no longer pulls the cable that releases the latch. It now looks as though I'll have to replace the entire assembly. But, at least I now know the secret to getting the #$@%!! glove box open.

[mudman2]

haha good for you

Now the mechanism is very cheap as it was a manufacturing defect

You will be able to get a small driver in the gap and press one side of the latch in, the other side goes with the side you press in.

I think this is a new one...

I have an 04 CTT. Today I attempted to open my glove box. When I pressed the button, it sounded like something popped. Now when I press the button, the glove box does not open. I read a post describing how to remove the glove box but I don't think it applies when the glove box will not open. I removed the trim strips to access the screws underneath. After removing the screws, I still cant access anything that will let me open the glove box. Does anyone know how to get the glove box open when the button is broken so I can attempt to replace the part that's broken?

:soapbox:

Mudman, I am unable to create a gap large enough to get even the smallest of screwdrivers anywhere near the latch. I removed all screws from around the glove box. I also removed the fuse box cover on the side of the dash in an attempt to access the latch from the side. I have also tried to access it from behind by the footwell. From what I can tell, the latch is actually inside the glove box and there doesn't appear to be any access to the inside of the glove box from the outside. In fact, this glove box seems to be so secure that when I do get this thing fixed, I'm going to move all my valuables from the safe inside my home to the glove box in my Cayenne.

Update: Here's the deal... when you remove the trim piece from above the glove box, it not only exposes three screws, it exposes several little holes. If you insert a screwdriver at about a 45 degree angle in the largest hole which is directly over the latch, you can manipulate the top of the latch manually and the glove box opens. (don't share this with any bad guys) This gives access to two more screws that allow complete removal of the glove box. After disassembling the push button / lock piece, I discovered that a large section of the plastic mechanism had broken into bits so that pushing the button no longer pulls the cable that releases the latch. It now looks as though I'll have to replace the entire assembly. But, at least I now know the secret to getting the #$@%!! glove box open.

[bigbuzuki]

Part Number: 95555212701 - Instrument panel - Glove box - Lock housing Lock housing 2003 - 2008

Part Number: 95555212800 - Instrument panel - Glove box - Catch Catch 2003 - 2008

Both parts are approx $12 USD each.

[KC22]

Part Number: 95555212701 - Instrument panel - Glove box - Lock housing Lock housing 2003 - 2008

Part Number: 95555212800 - Instrument panel - Glove box - Catch Catch 2003 - 2008

Both parts are approx $12 USD each.

Yep, at Porsche North Scottsdale it cost me about $25 bucks total.

[mazingerv1]

I have the same broken glove box lock problem.

following the instruction to remove the trim above, I have access to the big hole.

I inserted a small screwdriver at 45deg over the latch.

But how to release the latch? what specific action is needed? push something?

any relevant info is much appreciated !

You will be able to get a small driver in the gap and press one side of the latch in, the other side goes with the side you press in.

I think this is a new one...

I have an 04 CTT. Today I attempted to open my glove box. When I pressed the button, it sounded like something popped. Now when I press the button, the glove box does not open. I read a post describing how to remove the glove box but I don't think it applies when the glove box will not open. I removed the trim strips to access the screws underneath. After removing the screws, I still cant access anything that will let me open the glove box. Does anyone know how to get the glove box open when the button is broken so I can attempt to replace the part that's broken?

:soapbox:

Mudman, I am unable to create a gap large enough to get even the smallest of screwdrivers anywhere near the latch. I removed all screws from around the glove box. I also removed the fuse box cover on the side of the dash in an attempt to access the latch from the side. I have also tried to access it from behind by the footwell. From what I can tell, the latch is actually inside the glove box and there doesn't appear to be any access to the inside of the glove box from the outside. In fact, this glove box seems to be so secure that when I do get this thing fixed, I'm going to move all my valuables from the safe inside my home to the glove box in my Cayenne.

Update: Here's the deal... when you remove the trim piece from above the glove box, it not only exposes three screws, it exposes several little holes. If you insert a screwdriver at about a 45 degree angle in the largest hole which is directly over the latch, you can manipulate the top of the latch manually and the glove box opens. (don't share this with any bad guys) This gives access to two more screws that allow complete removal of the glove box. After disassembling the push button / lock piece, I discovered that a large section of the plastic mechanism had broken into bits so that pushing the button no longer pulls the cable that releases the latch. It now looks as though I'll have to replace the entire assembly. But, at least I now know the secret to getting the #$@%!! glove box open.

[mazingerv1]

I blindly tried for 30 min, now I know how to do it.

aligning the edge of the screwdriver upright.

insert the screwdriver at 45 degree and push a little button.

[west912]

I had the same problem. To open the lglovebox, I found you need to insert a small screwdriver in the large hole at a 45 degree angle down and to the left in my case (RHD vehicle). The shaft needs to go in about an inch and when it lodges in a v type shape just push forward (into the dash) and this will release the latch.

In my case after dissasembly of the glove box and lock, I found there is a plastic pin, in the lock mechanism, acting as a pivot point for the cam that pulls the wire cable to unlock the glovebox which had broken. I mannaged to repair it by replacing this broken pivot with a small screw and nut.

[zircon]

I was pulled over today because I don't have the front license plate (just an excuse I thought). When asked for my registration I reached for the glove box and the thing wouldn't open. The button presses in and nothing happens. There is no resistance and all I hear is a little click. The cop looked at me like I was faking it, I asked him to try it himself which he did and it didn't open. so after talking back and forth he checked my registration from his computer and everything came out ok. but talk about an annoyance first the bs pull over and next the stupid glove compartment not opening. I got home and tried it few times I even tried using a credit card to help opening it by pressing the button and wedging the card near the lock mechanism nothing.

I'm having some coffe at starbucks and thought about checking renntech and sure enough other people are having the same problem. why would they make a mechanism this cheap on a 60k car????? I'll try the fix when I get home. Anybody knows the cause for this breaking as I'm still perplexed at what caused it. I'm very careful with the buttons and the plastic stuff in the car as I used to own a land rover and everything would break apart if pressed too hard. So if you have any ideas what might cause this please post it. I will try to fix mine and post my findings.

Thanks guys!

Edited July 14, 2009 by zircon

[zircon]

I was able to open the glove box and took it off, then took off the prong mechanism that is used to keep the glove box closed. I'm not able to get the part where the key goes in the glove bock locking mechanism. There seems to be a piece sticking out upward from behind it's not letting me slide the whole thing out. My problem is with the plastic mechanism behind the little tab where the key to unlock the glove box goes. I have to slide that part out to inspect it and see how to fix it. I've been at it for 40 minutes in 90 degree heat (in the shade) and the stupid thing wont come off. I don't want to break it. can someone post a diagram or instructions how to pull that button (tab) that is used to open the glove box.

THanks

I had the same problem. To open the lglovebox, I found you need to insert a small screwdriver in the large hole at a 45 degree angle down and to the left in my case (RHD vehicle). The shaft needs to go in about an inch and when it lodges in a v type shape just push forward (into the dash) and this will release the latch.

In my case after dissasembly of the glove box and lock, I found there is a plastic pin, in the lock mechanism, acting as a pivot point for the cam that pulls the wire cable to unlock the glovebox which had broken. I mannaged to repair it by replacing this broken pivot with a small screw and nut.

[zircon]

To answer my own question, the answer is kind of silly. The reason the handle (tab) would not slide down because I had the glove box on the locked position so what was sticking out is the locking prong for the locking mechanism. The solution was to put the key in there turn it to unlock position and I was able to slide the whole handle for the glove box.

The problem was cause by a little piece of plastic that acts as the pivot point as the previous poser mentioned, this is a weak design and will fail in most cases. I ended up doing the same fix I drilled a smooth hole to fit a screw in there. I put a washer to allow for movement and an extra nut so the screw won't come loose.

I'm posting some picture

DIY:

You need a T20 torx bit

1. Remove the Trim (in my case it's titanium silver trim) start from the end near the door and pull on it gently it will pop off. continue popping the rest of the tabs in the trim. I used a credit card to help it come off easily.

1.5 if your glove box is not open look for a hole in the middle of where the trim used to be. I think it's the biggest hole available. To open the compartment sit in the passenger seat facing the glove box, put in a screw driver in the big hole at a 45 degree angle pointing downward and to the left. press gently toward the console (like if you were checking if a steak was done don't press too hard as there are other plastic parts that might break)

2. To remove the box there are 3 screws behind the trim that you have to remove. it's Torx 20, there is an additional screw next to the lock of the glove box, and two more screws that are now visible on each side the open glove box, they are inside rubber guards.

3. Look at the bottom of the glove box, there is a screw in the middle that's holding a black plastic cover. Remove that screw and pull the black cover from each end it will snap loose

4. After you remove the black cover there are two more screws that are now visible you can take those off

5. Now slide the glove box off gently rock it side to side while pulling it will come off. be careful not to pull it all the way out there are some wires and the ac tubing attached to the glove box. You can leave those there and rest it on something or you can remove the wires and the tube and put them back on later (that's what I did)

6. Make sure your glove box is on the unloked position !!!! slide out the tab that has the lock where the key is used to lock / unlock.

7. If you are lucky you will have the plastic tab that would have fallen down when the plastic pivot broke. The plastic tab hooks into the wiring that goes to the locking mechanism that holds the latch.

8. All you got to do now is position it back in the middle and put in a screw where the plastic pivot used to be. add a washer and tighten with a nut

You're ready to go. go inside brag to the wife a bit and have a cold one. Sorry if this is too long but I rather post as much info than have you curse me when you have the thing open and can't figure out a step.

Good luck!

I was able to open the glove box and took it off, then took off the prong mechanism that is used to keep the glove box closed. I'm not able to get the part where the key goes in the glove bock locking mechanism. There seems to be a piece sticking out upward from behind it's not letting me slide the whole thing out. My problem is with the plastic mechanism behind the little tab where the key to unlock the glove box goes. I have to slide that part out to inspect it and see how to fix it. I've been at it for 40 minutes in 90 degree heat (in the shade) and the stupid thing wont come off. I don't want to break it. can someone post a diagram or instructions how to pull that button (tab) that is used to open the glove box.

THanks

I had the same problem. To open the lglovebox, I found you need to insert a small screwdriver in the large hole at a 45 degree angle down and to the left in my case (RHD vehicle). The shaft needs to go in about an inch and when it lodges in a v type shape just push forward (into the dash) and this will release the latch.

In my case after dissasembly of the glove box and lock, I found there is a plastic pin, in the lock mechanism, acting as a pivot point for the cam that pulls the wire cable to unlock the glovebox which had broken. I mannaged to repair it by replacing this broken pivot with a small screw and nut.

Edited July 16, 2009 by zircon

[bcompany]

Just to let you know, fixed this problem by following all your instructions, thank you very much.

On inspection the whole of the locking mechanism had actually broken, no real surprise as it is made of plastic. Spoke to

Porsche East Stratford, and after explaining they did not need to inspect the vehicle, ordered the part which is the locking

mechanism, the cable and the glove box catch all in one simple part. And only £ 11.74 !!!!!!!!!!!!!!

Took me 40 minutes to replace, 8 screws to remove glove box, couple of further screws to take the old part out and then follow

the reverse method to put it back together. Remember to thread the glove box catch through where the locking mechanism

sits, and lead round to the glove box.

Fantastic .............. feel very smart as saved myself I guess a couple of hundred quid ... Thanks !!!!!!

[RFM]

The glove box issue was a warranty item approx. two years ago.