Convertible top stuck in open position

[vrauba]

RE: 2000 Boxster. I've read through the string of postings but have not really gotten anywhere with resolving my problem. Convertible top is in the fully open position. When I press the button on dash...nothing happens...no sound. Parking break light lights up on dash. Convertible top light on dash comes on temporarily when key is turned on but goes out and does not come on when convertible top button is pressed. I checked fuse B6 and D3 and they seem fine. I took out the correct relay and shook it some and replaced it, to no avail. I pressed in and released switch at mirror locking device to see if windows would open slightly. Nothing. I can't see nor really know where the 2 (or more) microswitches are. How can I troubleshoot the relay (easiest to get at)? If that is good, then I'll tackle releasing the convertible top and manually closing it and look for the microswitches...but don't really know how to test them. Is there anywhere to take the relay and/or microswitches to have them bench tested? Any advice or direction would be appreciated. I figure I'd test the actual motor last since its not making any sound and I figure it's not getting any juice. BTY the top mechanism has barely been used and the car only has 12K on it...could relays and switches go bad that soon....never been wet and top always worked in the past. Thanks.

[Tool Pants]

With your year you need to rule out the relay/control unit.

There was a bad batch of units on the early model year 2000. Corrected unit went into production December 23, 1999.

Pull the relay out again and see if there is a black dot on the blue base. Like in the pic. If so then we have to think again.

[npfx]

I just had this exact same problem fixed. It turned out to be a faulty roof switch. You can check this out with a multimeter and test the incoming and outgoing voltage from the relay.