Loren, Any Info On 2003 996 Seat Recall?

[John S]

I heard the seat recall is now going on. Do you have any information on what needs to be replaced (complete seat including leather or just an interior part?). Also, have you heard what seats need to be replaced (power vs. manual, sport vs. regular, etc.).

Thanks!

John :help:

Edited May 7, 2004 by John S

[Loren]

No not yet. I have some TSBs on their way to me now though.

When there is a problem such as this the NHSTA usually gives companies time to find a fix, test the fix and then implement fix. We don't end up hearing much until stage 3.

[Flagman]

Hi Loren,

I received my Porsche Customer Campaign Notice (A309) in the mail today. The notice states the dealer will replace both front seats at no charge. Apparently Porsche's seat supplier made a manufacturing error. Therefore the seats do not meet strength standards demanded by Porsche.

Regards,

John

[msindi]

Flagman - do you have regular or sport seats?

[mffarrell]

Can someone find out what's going on? I called my dealer this morning, and they are not aware of a set recall. I have a 03 cab.

Thanks

[Itzkirb]

Will the dealer let you upgrade to sports seats for a fee? I wonder how much?

[Flagman]

Hi msindi,

My car has the regular heated seats with memory.

Regards,

John

[msindi]

I think this is for regulart seats not sport seats...

Also, word on the street is seats are already pre-ordered and built so you will get exactly the same seat as you have...

[jyoteen]

Just got the notice in the mail on Friday for my 2003 C4s (build date is around December 2002)

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Recall A309

Model Year 2003 Porsche 911 Carrera

Dear Porsche Owner:

This notice is being sent to you in accordance with requirements of the National Traffic and Motor Vehicle Safety Act.

Porsche AG, the manufacturer, has decided that a defect and noncompliance relating to motor vehicle safety exists in certain model year 2003 Carrera vehicles.

Our records indicate that your are the Owner of a Porsche 911 Carrera type vehicle involved in this recall campaign. Unfortunately, front seats were fitted to your Porsche [stock power seats] that have seat backs that due to the supplier's manufacturing error do not meet the strength standards demanded by Porsche.

In a rear-end collision, this can lead to the seat backs of occupied front seats tilting on one side to the rear, increasing the risk of injury to the seat occupant.

In order to avoid danger to occupants in a rear-end collision, both of the front seats must be replaced.

Please note Federal Regulation requires that any vehicle lessor receiving this recall notice must forward a copy of the notice to the lessee within ten days.

You should arrange for an appointment with your Porsche dealer as soon as possible to have the required work performed. The parts (new front seats complete) have been produced exclusively for your vehicle according to the original interior upholstery color combination. The parts are in stock and will be expedited by your Porsche dealer of choice upon your contact. The necessary tools to perform this recall will be available at your Porsche dealer. The estimated time to perform the recall campaign is approximately two hours. Please allow yourself and your Porsche dealer additional time to perform the repairs.

If your Porsche dealer is unable to perform this repair within a reasonable period of time, you may call or write:

Porsche Cars North America, Inc.

980 Hammond Drive, Suite 1000

Atlanta, GA 30328

Attention: Customer Committment

Telephone: 1 (800) - PORSCHE

You may notify the Adminstrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington DC 20590, or call the toll free Safety Hotline at 1 (888) 327-4236.

We sincerely regret any inconvenience this recall campaign may cuase, and hope you understand our interest in performing this work promptly so that you can be satisfied with your Porsche automobile. There are no costs to you and the repair is free of charge. Please accept our apologies for this unplanned service visit.

Sincerly,

Porsche Cars North America, Inc.

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