Amplifier Not Available

[ralfazar]

I have a Cayenne S 2004, with the GPS and Bose System option. Few month back, the power on my Navigation (GPS) system started to go on/off by itself intermittently, until last week, the Radio / CD sound died completely, and the Navigation system at power-up will display the message "System Error: Amplifier Not Available".

The display, car system information and the navigation works fine, only the sound is dead. I pulled the unit out to check for a loose connection, but that wasn't the case. Unfortunately, when I put the system back, my single CD / Navigation player is no longer reading the CDs, and thus the Navigation is no longer working as well. It seams that once I insert the Navigation CD, it does not spin. Again I checked all connections internally and there is nothing obvious.

Now I went from bad and a single problem to two issues.

It seems that the problem could either be with the amplifier or the fiber cable is bad. I found the amplifier, but unfortunately, I can't figure out how to remove the panel so I could access the amplifier.

Any suggestions?

Thanks.

[Loren]

Is your car under warranty?

This is covered in a TSB (most likely a bad amp) and should be fixed under warranty.

[ralfazar]

Unfortunately no. The warranty expired 10,000 miles ago.

[Loren]

If it is a good dealer (and since there is a TSB on the problem) they still might fix it for free...